From humble beginnings in 1998, we've been through an incredible journey
to navigate the wine shipping laws, earn the trust of thousands of
wineries and create a customer experience we are proud of. Today we
combine a million-bottle wine shop with the information, tools and
expert advice you need to enjoy it. Add to that the best delivery
service in the industry, satisfaction guaranteed, and you see why we've
been the number one online wine retailer by revenue for the last decade. Our mission is to promote the wine lifestyle, through innovation.
Headquartered in San Francisco, right between California’s wine country
and Silicon Valley, we’re passionate about using technology to bring you
the world of wine at your fingertips.
And, of course, we're never done innovating, so check back often!
The world of wine at your fingertips
The average grocery store carries 600 wines and the average wine shop
carries 1,200. Wine.com offers you over 10,000 wines every year from
over 100 appellations and 50 grape varietals. Our available inventory is
well over a million bottles.
But a huge assortment can be overwhelming without guidance. Here’s how we help you discover that next bottle with confidence:
Wine information: We go deeper in our content than
anyone in our industry. Winemaker notes, current and past professional
ratings, customer reviews, most popular lists, about the winery, region
& varietal, map-it and informative bottle tags with every shipment.Discovery tools: This is where technology helps --
advanced search, filter & sort, our food & wine pairing tool,
your virtual cellar and recommendations driven by your past purchases.Our people: We are wine geeks and we’re here to
help. Live chat, call or email us, read our blog or track our reviews,
wine lists, tweets and posts. Who says a website can’t also have a
Delivery made easy – faster, safer & cheaper
Once you’ve found your wine (or case), our fulfillment team takes
over. Wine presents some unique delivery challenges: it’s heavy, glass,
perishable in extreme temperatures, requires an adult signature for
delivery and many states don’t even let you ship there. We’ve been
attacking these problems for over a decade, and here are some of the
things we have going for us:
In-house distribution network: We own and operate
our own network of fulfillment centers across the country. This gives us
control over the process, enables us to serve nearly every state and
locates us close to our customers – 80% of you live within 1 or 2 days
ground shipping of one of our warehouses.Same-day shipping: Order in the morning and in-stock items ship out that same day.Date-certain delivery: With an adult signature
required for delivery of wine, it’s important to let you chose your
delivery date, Saturdays included to most residential addresses.Local Pickup: Ship to over 2,000 FedEx Office locations nationwide for pick up on your schedule. You'll never miss a wine delivery again!Weather management: We’re constantly monitoring the
weather in our shipping lanes. If it’s too hot or cold, we’ll hold
shipment and notify you of your options, which include 6 months of free
storage if you need it.Steward-Ship: Our most popular program -- unlimited delivery all year, for just $49. It just may be the best deal in the wine business!
We’re confident in what we do, and excited to have you become a fan
too! If your wine arrives spoiled or damaged in any way, we’ll replace
it, no questions asked. We have in-house customer service centers on
both coasts ready to take your call or email for this or any other
support you require.